Policyholders: Emergency Preparedness
No matter where we live, chances are we will experience some type of severe weather. You, your family, and your home must be prepared. Begin by identifying what type of severe weather is most common in the areas where you live and work. Be sure to build a family disaster plan with these events in mind, and make sure that everyone in your home knows and understands the plan. Don’t forget, if you have company during severe weather season, make sure you share your plan with them!
Be prepared before a disaster strikes
You can file a homeowners and flood claim online. All you have to do is set up your account.
How to set up your account:
- Have your Policy Number ready.
- Head to our Consumer Portal to create an account.
- Head to our Flood Consumer Portal to create an account.
We’ll walk you through the steps of linking your policy to your account, and then you’re all set!
Things can be hectic during an emergency.
That’s why we offer multiple ways to file a claim. Click here to learn how to file a Commercial or Builders Risk claim.
Download FEMA documents to learn more about severe weather emergency preparedness and communication plans to help keep your family and loved ones safe.
- FEMA Pet Owners Preparedness
- FEMA Pet Owners Fact Sheet
- FEMA Senior Preparedness
- FEMA Seniors Fact Sheet
- FEMA Persons with Disabilities & Special Needs Preparedness
- FEMA Persons with Disabilities & Special Needs Fact Sheet
- FEMA Prepare Now Fact Sheet
- FEMA Family Communication Plan For Kids
- FEMA Family Communication Plan For Parents
- FEMA Commuter Emergency Plan
Build Your Emergency Kit
An emergency kit should be part of your plan and doesn’t have to be fancy or expensive. It is simply a collection of basic items you and your family may need in the event of an emergency. Keep your kit assembled ahead of an emergency as you may have only a moment’s notice to evacuate your home.
- Have the essentials ready in an easy-to-access place
- Rotate items out regularly (check your expiration dates annually)
- Update necessary items as the needs of your family change
Emergencies come in all shapes and sizes, so you’ll need to prepare for all types of emergencies. Depending on the emergency, you may have to survive on your own after an event. This will require you to have food, water, and other basics in quantities to last approximately 72 hours. First responders will be there as soon as possible. However, if the disaster is widespread and heavy, it may take additional time to get to you.
Standard amenities such as electricity, gas, water, sewage, and phone lines may be unavailable for extended periods during weather emergencies. Your emergency kit should allow you to make it through these types of emergencies until help reaches you or until you can safely leave the affected area.
Download FEMA documents on building emergency kits for kids and parents. Available in Spanish, too!